We take pride at Wajol African Wear shipping your handmade African garb in the utmost timely and reliable manner. Considering we source our products from some of Africa's most talented artisans, the shipping time and charges will depend on where you are located. Below are all the details to ensure an easy understanding of how we deliver.

 

Processing Time

Processing Time All orders are processed within 1-3 business days, Monday-Friday, excluding holidays. An order will go into production as soon as possible after it's submitted. We will send you a shipping confirmation with tracking once it has been dispatched.

 

Shipping Locations

Currently, we ship to the United States, and we offer a number of shipping options based on your delivery preference. We ensure that your order is delivered with maximum efficiency and security because our shipping partners make sure of this.

Shipping Fees: These are set while checking out your order using shipping location, the size and weight of your order, and your selected shipping method. The delivery times may vary; however, below is a general breakdown of the shipping:

Domestic United States Shipping

 

  1. Free Shipping Below $100
  2. $25 Shipping Fee for Orders Between $100-200
  3. $30 Shipping Fee for Orders Above $200

 

International Shipping

 

  1. $35 Shipping Fee for Orders Below $100 
  2. $40 Shipping Fee for Orders Between $100-200
  3. $50 Shipping Fee for Orders Above $200

 

 

Note: Shipping time is an estimate, and shipping may take some days longer than stated above due to uncontrollable conditions like the processing of customs, shipping delays, etc.

 

Customs, Duties, and Taxes

Please note that international shipments may be subject to customs duties or taxes upon delivery in your country. The customer is responsible for payment of these fees, which we cannot pay at check out or afterwards. We recommend contacting your customs office and other appropriate legal authorities for information on charges for importing before we can ship your order.

 

Tracking Your Order

After your order has been shipped, you should get an e-mail containing your tracking number. To check the status of your order, use the link given in the email. It may take 24 hours after the update time for the tracking information to be available.

Shipping Delays

While we do our best to get your items shipped out within a reasonable timeframe, occasionally shipping times can be out of our control. Such delays can result from factors such as weather, customs delays, or problems with carriers. We will communicate any type of significant delays that might affect your order.

Incorrect Shipping Address

You will be responsible for the shipping address; if an incorrect address is given and your order comes back to us, we will contact you to arrange for reshipping at additional cost. Please verify your shipping information before finalizing your order.

Lost or Stolen Packages

Once shipped and with tracking information, we're no longer responsible for that shipment, since it's moving. If your package is lost or stolen, please contact the carrier directly, since we will do everything in our power to try to help fix the problem.

Customer Support

If you have any order, shipping option or delivery status-related questions or concerns, just feel free to reach out to our customer support team at wajoliafricanwear@gmail.com. We're here to help and look forward to providing you with the best possible experience.